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Home Legal FOIA

FOIA

Freedom of Information Act

Last Updated: January 10, 2026

The Freedom of Information Act (FOIA) provides the public with the right to request access to records from federal agencies. Piedmont Logistics is committed to transparency and will provide information in accordance with FOIA requirements, while protecting privacy and confidential business information.

What is FOIA?

The Freedom of Information Act (5 U.S.C. ยง 552) is a federal law that allows any person to request access to federal agency records. Since 1967, FOIA has provided the public with a right to access information about the activities and operations of federal agencies.

What Records Can Be Requested

You can request access to the following types of records:

  • Agency policies and procedures
  • Statistical data and reports
  • Contract and procurement information
  • Organizational information
  • Final opinions and orders
  • Administrative staff manuals

FOIA Exemptions

Certain information is exempt from disclosure under FOIA:

  • Classified national security information
  • Internal personnel rules and practices
  • Information exempted by other statutes
  • Trade secrets and confidential business information
  • Inter-agency and intra-agency communications
  • Personal privacy information
  • Law enforcement records (in certain cases)
  • Financial institution information
  • Geological and geophysical information

How to Submit a Request

To submit a FOIA request:

  • Identify the records you are seeking as specifically as possible
  • Include your full name and return address
  • Specify the format you prefer (electronic or paper)
  • Include any fee category information
  • State your willingness to pay fees or request a fee waiver

Fees and Fee Waivers

Fees may apply to FOIA requests:

  • Commercial use: Search, review, and duplication fees
  • Educational/Non-commercial scientific: Duplication fees only (first 100 pages free)
  • News media: Duplication fees only (first 100 pages free)
  • All other requesters: Search and duplication fees (first 2 hours and 100 pages free)
  • Fee waivers available for public interest requests

Response Times

Processing times vary based on complexity:

  • Simple requests: 20 business days
  • Complex requests: May require additional time
  • Expedited processing: Available for urgent requests
  • You will receive a determination letter with status updates

FOIA Contact Information

Submit FOIA requests to:

foia@piedmontlogistics.com
1-800-CARGO-02
FOIA Office, 475 L'Enfant Plaza SW, Washington, DC 20260

Frequently Asked Questions

By law, agencies must respond within 20 business days. However, complex requests may take longer. You will receive a tracking number and can check the status of your request online.

Yes, you have the right to appeal any adverse determination within 90 days. Appeals should be submitted in writing to our FOIA Appeals Office. You can also seek mediation through the Office of Government Information Services.

Fees depend on your requester category and the complexity of the request. Many simple requests qualify for free processing. Fee waivers are available if disclosure is in the public interest.

On This Page

  • What is FOIA?
  • What Records Can Be Requested
  • FOIA Exemptions
  • How to Submit a Request
  • Fees and Fee Waivers
  • Response Times

Need Help?

Contact us if you have questions about this policy.

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