Completing Customs Forms
Learn how to properly complete customs forms to ensure smooth international delivery and avoid delays at customs.
Accurate customs documentation is essential for international shipping. Incomplete or incorrect forms can cause delays, additional fees, or returned packages. This guide covers everything you need to know about customs paperwork.
Required Forms
Customs Declaration (CN22)
Required for small packages and envelopes with a value under $400
When to use: Letters, small parcels, and low-value shipments
Customs Declaration (CN23)
Required for packages with a value of $400 or more
When to use: Higher value items and detailed commercial shipments
Commercial Invoice
Required for commercial shipments and may be needed for customs clearance
When to use: Business-to-business and retail shipments
Certificate of Origin
Certifies where your goods were manufactured
When to use: Required for certain countries and trade agreements
Required Information
Pro Tips
- Be specific in descriptions: "Men's cotton t-shirt" not "clothing"
- Declare accurate values—undervaluation is illegal and can result in fines
- Use English for descriptions when possible
- Sign and date all forms
- Keep copies of all documentation for your records
- Include your contact information in case customs has questions
Frequently Asked Questions
Errors can cause delays at customs. In some cases, packages may be returned or held until corrections are made. If you notice an error, contact us immediately—we may be able to help before the package clears customs.
Yes, all items must have a declared value, including gifts. Declare the fair market value of the item. While gifts may qualify for duty-free entry in some countries, the value must still be declared.
The Harmonized System (HS) code is an international classification system for goods. Each product has a specific code. You can search for your product's code online or contact us for assistance.